Frequently Asked Questions
Everything you need to know about your favorite prebiotic soda.
What exactly is poppi?
Poppi is a delicious prebiotic soda made with apple cider vinegar, real fruit juice, and clean ingredients to help support your gut health without sacrificing flavor.
How should I store my poppi cans?
While poppi is shelf-stable, we highly recommend keeping it refrigerated for the best taste experience. It's always best served ice cold!
Does poppi contain caffeine?
Most of our flavors are naturally caffeine-free. However, our Doc Pop and Classic Cola flavors contain a small amount of green tea extract for a natural caffeine boost.
What is your shipping policy?
We offer standard shipping across the United States. Orders typically process within 1-2 business days, and you can expect your soda to arrive within 3-5 business days.
Can I return my order if I don't like it?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrived damaged or you have an issue, please contact our support team and we will make it right.
Is poppi vegan and gluten-free?
Yes! All poppi flavors are 100% vegan, gluten-free, and Non-GMO Project Verified.